Contacto
Returns
purrstride@gmail.comEmail purrstride@gmail.com with your order number within 30 days of delivery. We'll send return instructions within 2 business days. If your wheel arrived faulty or damaged, include a photo and we'll make it right at no cost to you.
Will my cat use it?
Most cats need some training. Start with the wheel locked and use the feather teaser.
How big is it?
48 in outer diameter, 50.2 in tall, 14.4 in wide track.
What size cat is it for?
Large cats up to 28 lbs.
How long does shipping take?
Orders are processed within 1–2 business days and usually arrive 4–7 business days after dispatch. You'll get a tracking link by email as soon as your order ships.
How do I return an item?
You have 30 days from delivery to request a return. The wheel must be unused, in its original condition and packaging. Email purrstride@gmail.com with your order number before sending anything back. Return shipping is paid by the customer unless the wheel arrived faulty, damaged or incorrect, in which case we cover it in full.